Training and Assessment Strategy-CUA30415 Certificate III in Live Production and Services MSS aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency ICPSCP3830 Prepare film for complex screen printing ICPSCP2820 Prepare film for basic screen printing * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units SHBBCOS001 Provide cosmetic tattooing consultations SHBBCOS002 Apply knowledge of colour theory and pigmentology to cosmetic tattooing SHBBCOS003 Incorporate elements and principles of design to cosmetic tattooing SHBBSSC004 Identify the function and structure of skin and hair for cosmetic tattooing Elective Units HLTINF005 Maintain infection prevention for skin penetration treatments Group A: Infection control SHBBCOS004 Provide cosmetic tattoo for eyebrows Group B: Eyebrows SHBBCOS005 Provide cosmetic tattoo for lips Group C: Lips SHBBCOS006 Provide cosmetic tattoo for eyes Group D: Eyes SHBBCOS007 Provide cosmetic tattoo for scalp micropigmentation Group E: Scalp Micropigmentation * We can develop additional elective units that are not listed on request (Please contact us for further information)

Mapping Document - ACSF and Standards alignment matrix

development and wellbeing CHCECE047 Analyse information to inform learning CHCECE049 Embed sustainable practices in service operations HLTWHS003 Maintain work health and safety * We can develop additional elective units that are not listed on request (Please contact us for further information)

Training and Assessment Strategy-CUA30415 Certificate III in Live Production and Services MSS aggressive or abusive customers SIRXCEG009You can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation. If you want us to customise it for you, please contact us.