SCORM Compliant Package-CHCDIV001 Work with diverse people Training and Assessment Strategy (Skill Set) aggressive or abusive customers SIRXPDK001

aggressive or abusive customers SIRXPDK001 Advise on products and services SITXFSA006 Participate in safe food handling practices * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CHCCCS031 Provide individualised support CHCCCS038 Facilitate the empowerment of people receiving support CHCCCS040 Support independence and wellbeing CHCCCS041 Recognise healthy body systems CHCCOM005 Communicate and work in health or community services CHCDIV001 Work with diverse people CHCLEG001 Work legally and ethically HLTINF006 Apply basic principles and practices of infection prevention and control HLTWHS002 Follow safe work practices for direct client care Elective units CHCAGE011 Provide support to people living with dementia CHCAGE013 Work effectively in aged care CHCPAL003 Deliver care services using a palliative approach CHCDIS011 Contribute to ongoing skills development using a strengths-based approach CHCDIS012 Support community participation and social inclusion CHCDIS020 Work effectively in disability support * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency ICTWHS204 Follow work health and safety and environmental policy and procedures ICTTEN208 Use electrical skills when working with telecommunications networks ICTCBL246 Install

Core units HLTWHS001 Participate in workplace health and safety SISOFLD001 Assist in conducting recreation sessions SISOFLD002 Minimise environmental impact SISXIND002 Maintain sport

Units of competency ICTNWK421 Install

SCORM Compliant Package-CHCDIV001 Work with diverse people Training and Assessment Strategy (Skill Set) aggressive or abusive customers SIRXPDK001* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.