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Units of competency PSPGEN002 Use routine workplace communication techniques PSPETH001 Uphold the values and principles of public service PSPGEN016 Address client needs PSPGEN003 Deliver a service to clients If you require RPL Kits with comprehensive benchmarking
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Core units MSMENV272 Participate in environmentally sustainable work practices MSMSUP102 Communicate in the workplace MSMWHS200 Work safely Elective units AUMGTT001 Apply trim to vehicle components AURVTT015 Fabricate and install canvas products for automotive and marine components AURVTT019 Fabricate and install automotive and marine frames
aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour If you require RPL Kits with comprehensive benchmarking
aggressive or abusive customers SIRCIND002 Support the supply of Pharmacy Medicines and Pharmacist Only Medicines If you require RPL Kits with comprehensive benchmarking
Self-Study Guide-AURJTR104 Diagnose and repair motorcycle dynamic control systems Quote Units of competency PSPGEN002 UseOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the
