SCORM Compliant Package-MSMSUP390 Use structured problem-solving tools FNS Core units MSMENV272 Participate in

Core units MSMENV272 Participate in environmentally sustainable work practices MSMSUP102 Communicate in the workplace MSMSUP106 Work in a team MSMWHS200 Work safely SIRXCEG001 Engage the customer Elective units MSFGN3003 Advise customers on products and services BSBCMM301 Process customer complaints BSBCUE304 Provide sales solutions to customers BSBCUS301 Deliver and monitor a service to customers BSBDES202 Evaluate the nature of design in a specific industry context BSBDES301 Explore the use of colour MSFGN2001 Make measurements and calculations * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency ICPPRN3930 Set up for basic relief printing ICPPRN4510 Set up for complex relief printing ICPPRN2880 Produce basic relief printed product ICPPRN3940 Produce complex relief printed product * We can develop additional elective units that are not listed on request (Please contact us for further information)

analyse and interpret threat data ICTCYS610 Protect critical infrastructure for organisations ICTCYS613 Utilise design methodologies for security architecture ICTSAS524 Develop

Core units MSMENV272 Participate in environmentally sustainable work practices MSMSUP100 Apply workplace context to own job MSMSUP102 Communicate in the workplace MSMWHS110 Follow emergency response procedures MSMWHS200 Work safely Elective units MSMOPS200 Operate equipment MSMOPS212 Use organisation computers or data systems PMAOPS201 Operate fluid flow equipment PMAOPS202 Operate fluid mixing equipment HLTAID011 Provide first aid MEM05012C Perform routine manual metal arc welding MEM09002B Interpret technical drawing MEM16005A Operate as a team member to conduct manufacturing

other professionals and third party referrers FNSINC411 Conduct work according to professional practices in the financial services industry Elective units BSBCUS501 Manage quality customer service FNSCUS502 Monitor client requirements FNSCUS503 Review business performance BSBMKG501 Identify and evaluate marketing opportunities BSBSLS502 Lead and manage a sales team BSBINN502 Build and sustain an innovative work environment BSBMGT516 Facilitate continuous improvement * We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-MSMSUP390 Use structured problem-solving tools FNS Core units MSMENV272 Participate in* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.