Learner Guide-SITXCCS015 Enhance customer service experiences PSP Units of competency AURETK002 Use

Units of competency AURETK002 Use and maintain electrical test equipment in an automotive workplace AURETR032 Diagnose and repair automotive electrical systems AURETR010 Repair wiring harnesses and looms AURETR007 Apply knowledge of automotive electrical circuits and wiring systems AURETR024 Diagnose and repair compression ignition engine management systems AURETR009 Install vehicle lighting and wiring systems AURETR006 Solder electrical wiring and circuits AURETR011 Install basic ancillary electrical systems and components AURETR016 Read and apply vehicle wiring schematics and drawings AURETR043 Diagnose and repair electronic body management systems AURETR028 Diagnose and repair instruments and warning systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units MSMENV272 Participate in environmentally sustainable work practices MSMSUP102 Communicate in the workplace MSMSUP106 Work in a team MSFFM2013 Use furniture making sector hand and power tools MSFGN2001 Make measurements and calculations MSFGN2004 Prepare simple scale drawings by hand MSMWHS200 Work safely Elective units CPCWHS1001 Work safely in the construction industry MEM16008 Interact with computing technology MSAPMSUP201A Receive or despatch goods MSMSUP240 Undertake minor maintenance MSMSUP273 Handle goods MSFKB2004 Provide assistance in cabinet installation MSFFM2016 Join solid timber MSFFM2015 Apply sheet laminates by hand * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency SITTPPD008 Develop tourism products SITTPPD007 Research and analyse tourism data BSBMKG605 Evaluate international marketing opportunities * We can develop additional elective units that are not listed on request (Please contact us for further information)

assemble and dismantle utilities industry components UEECD0024 Implement and monitor energy sector WHS policies and procedures UEECD0027 Participate in development and follow a personal competency development plan UEECD0043 Solve problems in direct current circuits UEEEC0028 Fault find and repair complex power supplies UEEEC0060 Repairs basic electronic apparatus faults by replacement of components UEEEC0063 Solve fundamental electronic communications system problems UEEEC0066 Troubleshoot amplifiers in an electronic apparatus UEEEC0067 Troubleshoot basic amplifier circuits UEEEC0069 Troubleshoot digital sub-systems UEEEC0074 Troubleshoot resonance circuits in an electronic apparatus UEEEC0075 Troubleshoot single phase input d

strategies and advice BSBAUD411 Participate in quality audits * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Guide-SITXCCS015 Enhance customer service experiences PSP Units of competency AURETK002 UseOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce