Learning and Assessment Kit-AURVTA001 Prepare vehicles for customer use PMB Core units BSITXCOM005 Manage conflict

Core units BSITXCOM005 Manage conflict SITXFIN002 Interpret financial information SITXHRM001 Coach others in job skills SITXHRM003 Lead and manage people SITXMGT001 Monitor work operations SITXWHS003 Implement and monitor work health and safety practices Elective units BSBSUS401 Implement and monitor environmentally sustainable work practices SITXHRM002 Roster staff SITXFIN003 Manage finances within a budget BSBCMM401 Make a presentation * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBPEF501 Manage personal and professional development FNSCUS511 Develop and maintain professional relationships in financial services industry FNSFMB411 Prepare loan applications on behalf of clients FNSFMB412 Identify client needs and present broking options FNSFMK515 Comply with financial services regulation and industry codes of practice FNSINC411 Conduct work according to professional practices in the financial services industry FNSINC412 Apply and maintain knowledge of financial products and services FNSSAM411 Sell financial products and services Elective units BSBESB401 Research and develop business plans BSBOPS304 Deliver and monitor a service to customers BSBOPS404 Implement customer service strategies BSBPEF402 Develop personal work priorities * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units MSMENV272 Participate in environmentally sustainable work practices MSMSUP100 Apply workplace context to own job MSMSUP102 Communicate in the workplace MSMWHS110 Follow emergency response procedures MSMWHS200 Work safely Elective units MSMOPS400 Optimise process/plant area MSMOPS401 Trial new process or product PMAOPS405 Operate complex control systems PMAOPS410 Operate remote production facilities PMAOPS411 Manage plant shutdown and restart MSMSUP404 Coordinate maintenance MSMSUP405 Identify problems in fluid power system MSMSUP406 Identify faults in electronic control MSMWHS400 Contribute to WHS management system MSMWHS401 Assess risk MSS403085 Ensure process improvements are sustained MSS403011 Facilitate implementation of competitive systems and practices MSS405013 Facilitate holistic culture improvement in an organisation MSS403086 Improve cost factors in work practices MEM18011C Shut down and isolate machine/equipment MSMBLIC001 Licence to operate a standard boiler MSMBLIC002 Licence to operate an advanced boiler MSL952001 Collect routine site samples MSL973013 Perform basic tests MSMENV172 Identify and minimise environmental hazards MSMOPS100 Use equipment * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBDES403 Develop and extend design skills and practice CUAACD501 Refine drawing and other visual representation tools CUAGRD501 Research visual communication history and theory CUAGRD502 Produce graphic designs for 2-D and 3-D applications CUAGRD503 Produce typographic design solutions CUAGRD504 Create and manipulate graphics CUAGRD505 Design and manipulate complex layouts CUAGRD506 Develop graphic design practice to meet industry needs CUAPPR503 Present a body of own creative work Elective Units BSBADV509 Create mass print media advertisements BSBADV510 Create mass electronic media advertisements BSBCMM401 Make a presentation BSBCRT301 Develop and extend critical and creative thinking skills BSBCRT401 Articulate

Units of competency MSMWHS110 Follow emergency response procedures MSMWJ301 Operate a high pressure water jetting system MSMWHS200 Work safely MSMPER200 Work in accordance with an issued permit MEM09002B Interpret technical drawing * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learning and Assessment Kit-AURVTA001 Prepare vehicles for customer use PMB Core units BSITXCOM005 Manage conflictOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to