Learner Guide-BSBCUS301 Deliver and monitor a service to customers Qualification Units of competency MSMOPS212 Use

Units of competency MSMOPS212 Use organisation computers or data systems TAEDEL301 Provide work skill instruction MSMWHS300 Facilitate the implementation of WHS for a work group MSS403011 Facilitate implementation of competitive systems and practices * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units MEM12023A Perform engineering measurements MEM12024A Perform computations MEM13014A Apply principles of occupational health and safety in the work environment MEM14004A Plan to undertake a routine task MEM14005A Plan a complete activity MEM15002A Apply quality systems MEM15024A Apply quality procedures MEM16006A Organise and communicate information MEM16007A Work with others in a manufacturing

Core units BSITXCOM005 Manage conflict SITXFIN002 Interpret financial information SITXHRM001 Coach others in job skills SITXHRM003 Lead and manage people SITXMGT001 Monitor work operations SITXWHS003 Implement and monitor work health and safety practices Elective units BSBSUS401 Implement and monitor environmentally sustainable work practices SITXHRM002 Roster staff SITXFIN003 Manage finances within a budget BSBCMM401 Make a presentation * We can develop additional elective units that are not listed on request (Please contact us for further information)

circuits Elective units MEM05001 Perform manual soldering/desoldering - electrical/electronic component MEM05012 Perform routine manual metal arc welding * We can develop additional elective units that are not listed on request (Please contact us for further information)

Fully mapped to training package requirements The mapping document maps the assessment resources to the training package requirements

Learner Guide-BSBCUS301 Deliver and monitor a service to customers Qualification Units of competency MSMOPS212 UseOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce