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aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour * We can develop additional elective units that are not listed on request (Please contact us for further information)
Core units ICTICT809 Facilitate business analysis Elective units ICTICT808 Direct the development of a knowledge management strategy for a business ICTSUS806 Lead applied research in ICT sustainability ICTICT811 Manage an information architecture project * We can develop additional elective units that are not listed on request (Please contact us for further information)
policies and procedures in the construction industry Elective units CPCCCM2012 Work safely at heights CPCCCM3001 Operate elevated work platforms up to 11 metres CPCCCO2013 Carry out concreting to simple forms CPCCPB3015 Install acoustic and thermal environmental protection systems CPCCPB3026 Erect and maintain trestle and plank systems * We can develop additional elective units that are not listed on request (Please contact us for further information)
assemble and dismantle utilities industry components UEECD0042 Solve problems in ELV single path circuits UEECO0006 Participate in computer equipment work and competency development activities UEECS0003 Assemble
Units of competency ICTRFN407 Conduct radio frequency measurements ICTEDU301 Train customers in new technology ICTDRE302 Locate and rectify digital reception equipment faults ICTTEN425 Design
Assessment Kit-CPC30211 Certificate III in Carpentry Diploma aggressive or abusive customers SIRXCEG009Our assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of
