Learner Resources-MSSSS00011 Improve energy usage for a work area Skill Set Qualification Core units BSBCUS401 Coordinate implementation

Core units BSBCUS401 Coordinate implementation of customer service strategies BSBLED401 Develop teams and individuals BSBWHS401 Implement and monitor WHS policies

Core units BSBSMB404 Undertake small business planning BSBSMB415 Refine and strengthen a small business BSBSMB421 Manage small business finances BSBSMB423 Create a digital technology plan for small business Elective units BSBCUS401 Coordinate implementation of customer service strategies BSBCUS402 Address customer needs BSBLDR401 Communicate effectively as a workplace leader BSBRES411 Analyse and present research information BSBINN301 Promote innovation in a team environment BSBLDR402 Lead effective workplace relationships * We can develop additional elective units that are not listed on request (Please contact us for further information)

present and debate ideas Group E BSBSUS401 Implement and monitor environmentally sustainable work practices ICTPRG418 Apply intermediate programming skills in another language * We can develop additional elective units that are not listed on request (Please contact us for further information)

HLTWHS004 Manage work health and safety

Units of competency FBPPHM2001 Follow work procedures to maintain Good Manufacturing Practice requirements FBPPHM3002 Operate a pharmaceutical production process FBPWHS2001 Participate in work health and safety processes FBPPHM3003 Work in a controlled environment * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Resources-MSSSS00011 Improve energy usage for a work area Skill Set Qualification Core units BSBCUS401 Coordinate implementationOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all