SCORM Compliant Package-AHCAGB406 Keep financial records for primary production business SIR Core units BSBCUE203 Conduct customer

Core units BSBCUE203 Conduct customer engagement BSBCUE205 Prepare for work in a customer engagement environment BSBCMM201 Communicate in the workplace Elective units BSBCMM301 Process customer complaints BSBCUS201 Deliver a service to customers BSBITU111 Operate a personal digital device BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others ICTICT103 Use

Units of competency HLTOHC006 Apply fluoride varnish HLTAHW025 Provide information and strategies in health care HLTOHC005 Use basic oral health screening tools HLTOHC002 Inform and support patients and groups about oral health HLTOHC001 Recognise and respond to oral health issues * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units HLTAID011 Provide First Aid SIRXWHS001 Work safely SISSSCO002 Work in a community coaching role Elective units SISXCCS004 Provide quality service SISXCAI001 Provide equipment for activities SISSSCO001 Conduct sport coaching sessions with foundation level participants SISXEMR001 Respond to emergency situations * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CPCCWHS1001 Prepare to work safely in the construction industry MSFFL2030 Receive and prepare flooring materials MSFFL2032 Select

calculate quantities and mark out materials CPCPCM2043 Carry out WHS requirements CPCPCM2047* Carry out levelling TLID0020 Shift materials safely using manual handling methods * We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-AHCAGB406 Keep financial records for primary production business SIR Core units BSBCUE203 Conduct customer* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.