Units of competency SITTIND001 Source and use information on the tourism and travel industry SITXCCS006 Provide service to customers SITXCCS002 Provide visitor information SITTTSL001 Operate online information systems SITTTSL004 Provide advice on Australian destinations SITTTSL002 Access and interpret product information * We can develop additional elective units that are not listed on request (Please contact us for further information)
aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour SIRCCPM002 Coordinate a pharmacy quality system SIRCCPM003 Lead and develop pharmacy teams SIRCCPM004 Manage pharmacy sales and service delivery SIRCCPM005 Manage pharmacy premises
aggressive or abusive customers * We can develop additional elective units that are not listed on request (Please contact us for further information)
present and debate ideas BSBINS401 Analyse and present research information BSBOPS306 Record stakeholder interactions * We can develop additional elective units that are not listed on request (Please contact us for further information)
CAQA Quality Assurance Guarantee
PowerPoint-BSBHRM602 Manage human resources strategic planning TAE (Skill Set) Units of competency SITTIND001 SourceOur PowerPoint presentations support trainers to deliver effective, engaging and compliant classroom or webinar delivery of a qualification or unit. PowerPoint presentation The PowerPoint presentation supports the trainer teacher in creating an interactive learning environment. We provide all documents to you in Microsoft Office format, so you can easily customise them as required. You are free to rebrand and reproduce these within your registered