aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour SIRCCPM002 Coordinate a pharmacy quality system SIRCCPM003 Lead and develop pharmacy teams SIRCCPM004 Manage pharmacy sales and service delivery SIRCCPM005 Manage pharmacy premises
ethics and privacy policies in ICT environments ICTSAS527 Manage client problems Elective units ICTNWK548 Model preferred system solutions ICTSAD501 Model data objects ICTSAD502 Model data processes ICTSAS506 Update ICT system operational procedures ICTSAS520 Develop detailed test plans ICTSAS530 Use network tools Group O ICTNWK562 Configure internet gateways ICTDBS507 Integrate databases with websites ICTNWK529 Install and manage complex ICT networks Group A ICTSAD502 Model data processes Group H ICTWEB513 Build dynamic websites Group I ICTWEB514 Create dynamic web pages Group I ICTNWK615 Design and configure desktop virtualisation Group L ICTSAS518 Install and upgrade operating systems Group L Additional Electives BSBPMG513 Manage project quality ICTCYS407 Gather
engineering or related environment MEM50001B Classify recreational boating technologies and features MEM50002B Work safely on marine craft MEM50003B Follow work procedures to maintain the marine environment MEM50004B Maintain quality of environment by following marina codes MSAENV272B Participate in environmentally sustainable work practices Elective units MEM50005B Refuel vessels MEM50006B Check operational capability of marine craft MEM50007B Check operational capability of sails and sail operating equipment BSBCMN408A Report on financial activity BSBRKG301A Control records BSALF401A Maintain trust accounts BSBADM402A Produce complex business documents BSBCMN406A Maintain business technology BSBADM408A Prepare financial reports MEM04018B Perform general woodworking machine operations MEM05003B Perform soft soldering MEM05005B Carry out mechanical cutting MEM05007C Perform manual heating and thermal cutting MEM05012C Perform routine manual metal arc welding MEM05050B Perform routine gas metal arc welding MEM09002B Interpret technical drawing MEM11010B Operate mobile load shifting equipment MEM11011B Undertake manual handling MEM12023A Perform engineering measurements * We can develop additional elective units that are not listed on request (Please contact us for further information)
Core units BSBCRT404 Apply advanced critical thinking to work processes BSBXCS404 Contribute to cyber security risk management ICTICT426 Identify and evaluate emerging technologies and practices ICTICT443 Work collaboratively in the ICT industry ICTICT451 Comply with IP
Units of competency FBPCHE5008 Ripen artisan cheese FBPFST4014 Apply sensory analysis in food and/or beverage production FBPCHE5006 Produce rennet coagulated artisan cheese FBPTEC4003 Control food contamination and spoilage FBPCHE5005 Produce lactic acid coagulated artisan cheese * We can develop additional elective units that are not listed on request (Please contact us for further information)
PowerPoint-MSMWHS200 Work safely New Product aggressive or abusive customers SIRXCEG009Our PowerPoint presentations support trainers to deliver effective, engaging and compliant classroom or webinar delivery of a qualification or unit. PowerPoint presentation The PowerPoint presentation supports the trainer teacher in creating an interactive learning environment. We provide all documents to you in Microsoft Office format, so you can easily customise them as required. You are free to rebrand and reproduce these within your registered