Unit Knowledge Guide-SIRXCEG003 Build customer relationships and loyalty Self-Study Guide equipment and materials HLTDEP002 Gather

equipment and materials HLTDEP002 Gather data

Units of competency FBPWIN2003 Conduct sensory evaluation of wine SITXCCS003 Interact with customers FBPCDS2001 Conduct a standard product tasting FBPCDS2003 Sell cellar door products and services SITHFAB002 Provide responsible service of alcohol * We can develop additional elective units that are not listed on request (Please contact us for further information)

ethics and privacy policies in ICT environments ICTPRG302 Apply introductory programming techniques ICTSAS432 Identify and resolve client ICT problems Elective units ICTGAM418 Use simple modelling for animation ICTGAM420 Produce interactive games ICTGAM421 Identify and apply games design and game play principles ICTGAM426 Write narrative scripts for interactive games ICTGAM427 Use 3-D software interface and toolsets ICTICT433 Build graphical user interfaces ICTWEB434 Transfer content to websites Group G ICTNWK420 Install and configure virtual machines Group D ICTNWK421 Install

codes and specifications UEECD0016 Document and apply measures to control WHS risks associated with electrotechnology work * We can develop additional elective units that are not listed on request (Please contact us for further information)

engineering or related environment Elective units MEM03001B Perform manual production assembly MEM03002B Perform precision assembly MEM03003B Perform sheet and plate assembly MEM03004B Perform electronic/electrical assembly (production) MEM03005B Rework and repair (electrical/electronic production) MEM03006B Set assembly stations If you require RPL Kits with comprehensive benchmarking

Unit Knowledge Guide-SIRXCEG003 Build customer relationships and loyalty Self-Study Guide equipment and materials HLTDEP002 GatherOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner