RPL Kit-MSMSUP280 Manage conflict at work (RGR Training Package) UEG CHCCCS020 Respond effectively to behaviours

CHCCCS020 Respond effectively to behaviours of concern CHCCCS010 Maintain a high standard of service BSBINS201 Process and maintain workplace information BSBMED301 Interpret and apply medical terminology appropriately BSBMED303 Maintain patient records BSBOPS101 Use business resources * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AURAAA001 Work in an automotive administration role AURAFA003 Communicate effectively in an automotive workplace AURAFA005 Write routine texts in an automotive workplace AURAKA001 Use information technology systems AURAQA001 Contribute to quality work outcomes in an automotive workplace AURASA002 Follow safe working practices in an automotive workplace Electives AURACA001 Respond to customer needs and enquiries in an automotive workplace AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURAFA001 Use numbers in an automotive workplace AURAFA002 Read and respond to automotive workplace information * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CHCDIV001 Work with diverse people CHCECE054 Encourage understanding of Aboriginal and/or Torres Strait Islander Peoples cultures CHCEDS033 Meet legal and ethical obligations in an education environment CHCEDS045 Support student mathematics learning CHCEDS059 Contribute to the health

Core units MSMENV272 Participate in environmentally sustainable work practices MSMSUP100 Apply workplace context to own job MSMSUP102 Communicate in the workplace MSMWHS110 Follow emergency response procedures MSMWHS200 Work safely Elective units MSMOPS200 Operate equipment MSMOPS212 Use organisation computers or data systems PMAOPS201 Operate fluid flow equipment PMAOPS202 Operate fluid mixing equipment HLTAID011 Provide first aid MEM05012C Perform routine manual metal arc welding MEM09002B Interpret technical drawing MEM16005A Operate as a team member to conduct manufacturing

measure and calculate with routine metric measurements for work FSKNUM016 Interpret

RPL Kit-MSMSUP280 Manage conflict at work (RGR Training Package) UEG CHCCCS020 Respond effectively to behavioursOur RPL Kits are developed to assist in making valid assessment decisions whilst remaining compliant with training standards. The RPL Kits are written for each qualification and include carefully designed documentation and simple instructions for evidence submission. The kit is designed to cover all units requirements with a range of appropriate assessment methods. Our RPL Kit includes six steps: Stage 1: An RPL Application Form and Information