Training and Assessment Strategy-SIRSS00027 People Management in Retail Skill Set PSP Core units TLID0020 Shift materials

Core units TLID0020 Shift materials safely using manual handling methods TLIF0009 Ensure the safety of transport activities (Chain of Responsibility) Elective units BSBFIN302 Maintain financial records BSBINS302 Organise workplace information BSBINS308 Control records BSBOPS304 Deliver and monitor a service to customers BSBOPS305 Process customer complaints BSBPEF301 Organise personal work priorities BSBPUR301 Purchase goods and services RIIHAN301E Operate elevating work platform TLIA0004 Complete receival and despatch documentation TLIA0008 Coordinate stocktakes TLIG0002 Lead a work team TLIE2007 Use communications systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

BSBWRT301 Write simple documents

procedures and programs to meet legislative requirements BSBRES411 Analyse and present research information * We can develop additional elective units that are not listed on request (Please contact us for further information)

development and wellbeing CHCECE043 Nurture creativity in children CHCECE044 Facilitate compliance in an education and care service CHCECE045 Foster positive and respectful interactions and behaviour in children CHCECE046 Implement strategies for the inclusion of all children CHCECE047 Analyse information to inform learning CHCECE048 Plan and implement children’s education and care curriculum CHCECE049 Embed environmental responsibility in service operations CHCECE050 Work in partnership with children’s families CHCPRP003 Reflect on and improve own professional practice Elective Units BSBPEF502 Develop and use emotional intelligence CHCPOL002 Develop and implement policy CHCMGT003 Lead the work team * We can develop additional elective units that are not listed on request (Please contact us for further information)

assess and control safety risks SITHFAB005 Prepare and serve espresso coffee HLTAID003 Provide first aid * We can develop additional elective units that are not listed on request (Please contact us for further information)

Training and Assessment Strategy-SIRSS00027 People Management in Retail Skill Set PSP Core units TLID0020 Shift materialsYou can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation. If you want us to customise it for you, please contact us.